Return/Refund Policy

Because Regenetide products are sold for laboratory research use only, all return and refund requests are reviewed carefully and are subject to this policy.

Returns

Regenetide generally does not accept returns of shipped products due to the nature of the materials offered, except where required by law or where Regenetide confirms that an order was incorrect, damaged in transit, or otherwise affected by a verified fulfillment issue.

Reporting an Issue

If your order arrives damaged, incomplete, or incorrect, contact Regenetide promptly through the website and include your order number, a description of the issue, and supporting photos when available. Requests should be submitted within 7 days of delivery unless a longer period is required by law.

Refunds

If Regenetide approves a refund, it will generally be issued to the original payment method. Processing times may vary depending on the payment provider or financial institution involved.

Non-Refundable Situations

Refunds may be denied for issues arising from improper handling, customer error, noncompliant use, or requests made outside the review window. Original shipping charges are typically non-refundable unless the issue was caused by Regenetide.

Policy Changes

Regenetide reserves the right to update this Return/Refund Policy at any time by posting the revised version on this page.